We welcome all forms of feedback in relation to our service. Whether it be a compliment, concern, or complaint, we would be grateful if you took the time to share your experience of our service so we can reflect not only on what we are doing well, but also areas that we can improve. All clients and their family, whanau and advocates have the right to express their concern and/or complaints knowing they will be treated in confidence and without prejudice. Below is a link to a Word document of our Complaints Procedure and below that our Compliment, Concern and Complaint form.